Buyer FAQ
Questions importers ask before an order
Fitment, branding, minimum order quantity, shipping, quality control, spare parts and compliance. If your question is not here, send it with your market and we answer it in the quotation.
Will your camper fit my pickup truck?
Yes — every body is custom-made to the vehicle. We support all pickup models: send the make, model, generation and bed dimensions (or flatbed/chassis dimensions for the T4 and T5), and we confirm the body length, mounting type and weight before you place an order.
Does installation damage my truck?
No. The bodies use non-destructive bolt-on installation: the unit mounts into the bed or onto the chassis without cutting or welding the vehicle, and can be removed again when the truck is changed. The T5 residence model bolts directly to the frame and is likewise reversible.
Manual or electric roof lifting — which should I choose?
Manual lifting with spring or hydraulic assist is standard across the pop-top range and is entirely adequate for the smaller bodies. Electric scissor lifting is optional on most models and is the recommended choice on the T4 flat-deck and T5 residence bodies, where the roof section is larger and heavier.
What is the difference between the aluminium and FRP models?
Both are produced in-house. The all-aluminium models (T1, T2, T6, H2 and the canopies) use welded construction and suit a technical, off-road positioning. The FRP models (T3, H1) use fiberglass sandwich composite with a smooth painted finish and an insulated core. Construction is an engineering choice per model, not a factory limitation.
Can you produce the campers under our own brand?
Yes. OEM and ODM are both available: your logo and decals on the finished unit, your own packaging and manuals, plus body colour, livery and window count set per order. For larger programmes the interior layout and equipment list are configured to your specification. Artwork and the parts list are confirmed in writing before production starts.
What equipment can be fitted inside?
The interior is configured per order from the options catalogue: roof air conditioning, bidirectional ventilation fan, vehicle fridge, combined sink and gas stove unit, bathroom module with shower and toilet, dinette systems, tables, lighting and monitoring displays. Tell us the use case and we propose the layout.
What is the minimum order quantity?
MOQ is flexible and depends on the series and on how the units are shipped. Mixed-model container loads are accepted — a first order can combine camper bodies with roof-top tents, which ship as flat packs. Tell us the models and quantities you have in mind and we quote against that combination.
How do you handle shipping and delivery?
We quote against your destination port and the volume you order. Units ship assembled or in shipping configuration depending on the model, and roof-top tents containerise as compact flat packs. Lead time is quoted against your order volume and the model mix, not as a fixed number of days.
How can I check production quality before the units ship?
You receive progress updates during production and photo or video records at the agreed inspection points. If you use a third-party inspection company, we arrange access for the inspection before the units are loaded.
Which certifications apply to your units?
Compliance requirements differ by product and by destination market. Tell us the market you are selling into and we confirm which documents we can supply for that configuration before you commit to a specification.
Still uncertain?
Send the question with your vehicle details
Most questions resolve once we know the vehicle, the market and the quantity, because that is what determines the specification and the shipping format.
Ask us directly
Send your question through the form or on WhatsApp and we answer it together with the specification for your market.